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PRIVACY POLICY

The e-commerce website, accessible on the following address www.lexon-design.com ("the Website") is managed by the company LEXON ("the Company"), a simplified share company (SAS) with a capital of 

1000 000,00 euros, Paris Trade Register n° 342 979 044, with head office at 125 avenue des Champs Elysées, 75008 Paris.

The Company attaches the utmost importance and greatest care to protecting your personal data. Below, you will find our entire Privacy Policy, which details our practices in terms of processing and protecting your data, as well as your rights in regards to your personal data. If you have any questions about your personal data, please contact us at privacy@lexon-design.com

  1. Data Controller 

The data controller is the company that defines for what purpose and how your personal data is used. The personal data collected on the site is processed by: 

LEXON 

125 avenue des Champs Elysées 

75008 Paris 

France 

 Hereinafter the “Company” 

  1. When do we collect your personal data?  

Your personal data may be collected when: 

  • you create an account on the Website; 

  • you order as a guest; 

  • you visit the Website which may use cookies; 

  • you buy products online on the Website; 

  • you contact us (After Sale,…) ; 

  • you subscribe to our newsletter; 

  1. What personal data do we collect ?  

We may need to collect different types of personal data concerning you, in particular: 

  • Identifying information (for example name, surname, birth date); 

  • Contact details (for example, postal address and e-mail address, telephone number); 

  • Banking, financial and transactional data (for example information related to means of payment, etc.); 

  • Information related to your digital activities (for example, IP address, browsing activity, geolocation, connection data); 

  • Commercial data (for example customer number, purchase history, information relating to your customer account, purchasing habits, etc); 

  • Data relating to your habits and preferences; 

  • Data collected as part of our interactions with you, our websites, our applications, our pages on social networks, customer service calls, chats, emails, telephone conversations. 

The mandatory or optional nature of our collection and processing of your personal data is indicated to you on each collection form, with mandatory personal data being represented by an asterisk. 

Failure to provide information marked as mandatory will prevent us from executing your request. For example, your delivery address is necessary to deliver your order to you. 

  1. What are the legal basis ? 

We process your personal information according to two criteria of lawfulness: 

  • Contractual performance: the processing of your personal data is necessary for the performance of a contract to which you have consented; 

  • Consent: you have consented to the processing of your personal data for one or more specific purposes; 

  • Law: the processing of your personal data is made compulsory by a text of law 

  • Legitimate interest: to improve our offer, get to know our customers better, optimize our communication or fight against fraud 

  1. Purposes 

We process your personal information in a transparent and secure manner. Your personal information is collected especially for the purposes detailed below: 

  • Management of orders, payments and deliveries 

  • Communication with you to inform about new offers, new products (newsletters, etc.) 

  • Improving your customer experience as well as our products and services 

  • Personalization of our communications 

  • Customer relationship management via customer service 

  • Legal or regulatory requirement 

  • Fight against fraud 

  1. What communications are you likely to receive? 

In accordance with the choices you have made, we may use your contact details to send you commercial solicitations, in particular by e-mail or SMS. 

You may receive offers by email or SMS for our products and services, as well as offers for the products and services of other companies in the group to which we belong. 

You remain free to object at any time to receiving these offers: 

- For our offers by email: by clicking on the unsubscribe link in each email 

- For our offers by SMS: by replying "STOP" to the number appearing in each SMS 

When you put Products in your Shopping bag without validating the order, you may receive emails or SMS reminding you that your order is awaiting validation. 

  1. With whom do we share your personal data ? 

In order to accomplish the aforementioned purposes, we disclose your personal data only to: 

  • other entities of BOW Group (BOW Luxembourg SA, 47 côte d’Eich, L-1450 Luxembourg) to which we belong; 

  • providers performing services on our behalf : the data that we collect may be transmitted to the service providers (subcontractors) – to whom the Company calls for the performance of its services within the framework of the purposes mentioned above, for example for the management, execution, processing, payment of your orders, as well as for marketing operations. 

  • judicial or financial authorities, state agencies or public bodies, at their request and within the limits of what is authorized by the data protection regulations; and 

  • regulated professionals such as lawyers, notaries or auditors. 

  1. Where is personal data transferred? 

Your personal data is hosted on the servers of a service provider located in European Union. 

However, personal data may possibly be transmitted to service providers located in countries outside the European Union, with a level of protection different from that of the European Union. 

In this case, we contractually regulate the transfer of data, in particular using the standard contractual clauses of the European Commission, and we require these recipients to implement the measures required to ensure the same level of protection as that required. by European regulations on personal data. 

  1. How to exercise your rights? 

You have : 

  • a right of access, that is to say a right to obtain the communication of all information held by the Company regarding your personal data, 

  • a right of rectification, that is to say a right to obtain rectification of inaccurate information held by the Company regarding your personal data,  

  • a right of opposition, that is to say, the right to object, for legitimate reasons, to appear in a file, and in the area of commercial prospecting, the right to oppose that your data disseminated, transmitted or stored, 

  • a right of data portability, that is to say the right to have your personal data transmitted in a structured format to you or directly from one controller to another, when this is technically possible 

You may at all times access your personal data recorded in your account and make corrections or amendments. You may also delete the data by requesting the closing down of your account.  

​Any request regarding access, modification or deletion of data can be sent to the following email address: privacy@lexon-design.com

To ensure your protection, we will only process requests for personal information associated with the email address used to send us your request. It is also possible that we verify your identity before processing your request. 

  1. How long do we keep your personal data?  

We keep your personal data for as long as necessary to comply with applicable regulations, or for a period defined with regard to our operational constraints, such as good account management, efficient customer relationship management, as well as to respond to requests. in court or at the request of authorities and regulators. 

Most of the personal data relating to our customers is kept for a maximum of three (3) years following the last contact (order, click on a newsletter, etc.).  

Any financial data relating to orders will be kept for ten (10) years following the closing of the accounts.